Did Ann get from point A to point B?
Is there any reason why Ann should be given special treatment by the airline?
Yes she got from point A to point B. That is not the point.
She PAID EXTRA FARE for a certain seat—an assigned seat with extra leg room...She did not get that seat. They did not upgrade her nor did they compensate her.
Special Treatment??? Nothing of the sort...ANYONE would be upset if they were moved...As I just posted to you, it would seem that she was downgraded to a regular seat...And for some who have long legs, knee issues, or have had recent knee surgery it could make getting from point A to B quite unpleasant if not unhealthy.
Do you always side with the airlines or do you just not like Ann Coulter?
Special treatment? What are you talking about? Do you consider getting the seat you preselected and paid for to be special treatment? Getting what you paid for is special treatment?
If all that matters is getting from A to B, then why doesn’t the airline just move people, for whatever reason, out of first class seats and give them to people who paid coach fare?
Unless you’re arguing that the other woman also preselected and purchased the same seat, and Delta just screwed up and had to choose which booking to honor, then your argument makes no sense.
If the facts are as Coulter presents them then she should have gotten the seat she paid for.
She wasn't asking for special treatment. She was upset that the seat she paid extra for was taken away and given to another person. I'd be PO'd too. If I pay extra for a seat I expect the airline to keep its contract with me and ensure I get what I paid for.