Family values?
Seriously, the “child” was not 5—she was long past 13 with her professional manicure and cell phone. I have sat on plenty of flights not next to my family members. Oh and I flew by myself when I was a young child and one of my children flew by themselves on occasion when circumstances necessitated...but this young lady was not a child, and to make a comment “Ann does not appreciate Family Values” is just not fair or accurate.
We don’t know all the circumstances, but from Ann’s tweets and reaction, I am guessing they moved Ann to a regular seat...I would be upset if I was on a long flight and had paid the extra fees for a seat with legroom and this had happened.
If customer satisfaction was the mission, the airline should have moved her to a comparable seat, or better yet, an upgrade...
Be a decent person.
I have moved seats in order to let a family sit together.
I pay the airline to get me from point A to point B and hope to person next to me is not chatty.
That’s all I expect.