You sticking by your very different scenario and acting like people can't use reason?
Very funny, but that is NOT how it works. Everyone else refused to get off. And they computer picked HER name. So she has to go. She can smile all she wants, but she has to go.
Same with this guy. UAL didn’t just say “oh i’m sorry sir; you have patients you have to treat in Louisville, so we’ll just choose someone else”. His reaction was probably a bit childish, but the gestapo tactics were uncalled for.
In my humble opinion what United did very wrong was allow passengers to board the plane first without having chosen the four compulsory bumped passengers.
Every time that I was on an overbooked flight the negotiations ans selection process took place in the waiting area.
And since United’s CEO has apologized and the Security officer who caused injury has been suspended, the issue of blame is pretty well settled.
I predict that there will be a substantial (six figure) personal injury settlement to Dr. Dao.