The first story is that it was overbooked!! It says 4 people were ask to volunteer to leave. When 4 did not volunteer then those were chosen by computer.
This man said he could not because he was a doctor and he had patients to see on Monday. One call could have confirmed this and the computer should have “chosen” someone else.
I’m agreeing with other FReepers United ought not “overbook” flights. If they are going to do this then they better produce another aircraft and quick even if its a Cessna for those 4 people that were “overbooked”.
Yes I’ve been following this story from the beginning, just did not post it until now.
Sloppy reporting/spin control The 4 seats for employees were not sold. They walked up and wanted those seats. Overbooked involves paying customers, not employees flying on assignment.
I have flown over a million miles. I am somewhat familiar with what right looks like. United screwed up.