Posted on 09/06/2016 10:49:30 AM PDT by PROCON
GREENSBORO, NC -- Are some Walmarts "better” than others?
We're talking good customer service. Clean stores. Stocked shelves. Short check-out times. According to a new study, yes.
Andy Reich, a Columbia University Assistant Professor of Sociology says his study has revealed not all Walmarts are created equal.
To simplify his findings, he says, White and rich neighborhoods have better Walmarts than Black and poor neighborhoods.
“People used words like ‘unorganized’, ‘nasty’ and ‘worst’ to describe stores in communities of color much more than they used those words to describe Walmarts in Whiter communities,” Reich said in a Skype interview.
He says he analyzed 35,000 Yelp reviews across 28-hundred Walmart stores in the U.S. He then used those keywords and matched them with the reviewers' race and neighborhood they live in. The data was collected between 2004 and 2015.
(Excerpt) Read more at 13newsnow.com ...
Sadly, your tale is true. We’ve both seen it happen over and over again. I’m watching it happen where we live. The signs are all here. It is happening at a slower pace than in my childhood neighborhood. But it is happening nonetheless. I saw it to an extent in the Southwest.
There is a Dollar Tree next to our area Target. It is a dump. Always a mess. Boxes everywhere. Items on the floor. A dump. A friend and I were recently taking some college classes at the local mostly black community college. There is a Dollar Tree across the street from the college in the hood. We stopped there before class each week, and we noticed that the store is clean, neat, and very well run and stocked. The workers are all black. They were always kind and helpful. All the Walmarts around here are dumps. The Target is clean and empty. I guess blacks and whites have no interest in the homosexual and transgender agendas. The SAMs Club is gross. Costco is clean.
yelp reviews? that’s his data? oh please. how good the store is depends on management first and the employees second, other factors, and then the customers last. I have seen dramatic difference in walmarts and other chains and it always is about how the place is run. The only bad customers are the ones that don’t pay and that just usually means more security and employees that don’t trust anyone.
That’s it!
I once went to a Mexican restaurant (a “high end” one at that ..) based on Yelp reviews. Worst dining experience I ever had. Horrible food, horrible service, horrible place. Yet, some 1,000+ Yelp reviews all said it was the “finest mexican cuisine” in the Chicagoland area.
Just because it was horrible, doesn’t mean it wasn’t the best Mexican restaurant in Chicago.
It’s all relative.
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