Did you not notice that was a DROP QUOTE direct from Apple?
How long will it take?Service arranged by phone or online takes three to five business days from the day your iPhone is shipped to Apple. When you bring your iPhone to an appointment at an Apple Retail Store or Authorized Service Provider, we might be able to fix the issue the same day. Or it could take up to one week if we need to send your iPhone to an Apple Repair Center.
Apple also offers Express Replacement Service to minimize your time without an iPhone.
They say something, they mean it. 3 to 5 days. Do you believe that Apple would LIE to their customers and then PISS them off when they don't follow through on their promise the iPhone would be returned in just 3 to 5 days? Apple gets its reputation by under promising and over-delivering.
Just because YOUR ability to service something and YOUR turn around time is abysmal does not mean that Apple's is. Apple has the best customer service reputation in the world. . . unlike others who don't give a damn about customer service and take their own sweet time to get things done.
Here's another quotation from Apple that you don't seem to think is possible in your delusionary world:
"Use Apple or an authorized service provider for service.If you need to charge your battery more and more frequently, it might be time to service it. For products with built-in lithium-ion polymer batteries, the batteries should be serviced by Apple or an authorized service provider.
If the Apple device were not built to be taken apart, it would be impossible to "service it." Obviously it isn't impossible. That is pretty definitive, dhs.
And as far buying a used unit or accepting a refurbished replacement. This is foolish! Likely that the unit is some kind of RMA unit and ends up being no trouble found at Apple and has some kind of latent, intermittent failure mode. Something that can't be detected. So you get your swapped/refurbished unit and it works for a little while and then fails when it gets warm. Then you have to return it again. Been there done that with consumer electronics.
And again you make assumptions that show you have no idea what you are talking about. You pull all kinds of accusations and objections out of your ass. . . with out an ounce of evidence based on nothing. In case you were unaware of it, Apple sells refurbished products with a brand new Warranty, the same warranty Apple provide with a brand new product. Apple certifies their refurbished products to be the equal of a brand new product. . . because they are rigorous in their testing.
Besides, I know exactly how I treated my phone unlike a replacement phone where the phone might have been dropped, overheated because the customer let run and charge at the same time, etc. I want >my phone< back with a new battery.
Do you really think you have to turn off your devices while charging them? Where did you get the idea there was a problem with that? There is absolutely nothing wrong with charging an Apple device and using it simultaneously; they are designed to handle that. Perhaps your other make devices are not.
It takes about twenty minutes to change an iPhone battery, dhs. Why would Apple do an exchange when it takes such a short time to swap the battery? Many people have personalized engraving on their iPhones, iPod, and iPad cases. Apple will not take the time to duplicate the personalized engraving they did when the buyer bought the iPhone just to save 20 minutes by sending a refurb. Again, dhs, USE YOUR BRAIN.
And I highly doubt that the sales person at an Apple store can repair a phone. A kid selling iphones doesn't have the skill set. The circuit boards and flex circuits are very fragile and it requires a special ESD work station.
Do you really believe that Apple is going to have a "sales person" do repairs on anything? Are you trying hard to be some special kind of idiot? This really is the most idiotic straw man argument you've pulled out of your rear end yet. Apple has trained technicians at every Apple Store to do repairs. . . what do you think the Genius Bar is all about?
No. Apple wouldn’t lie. But I know the game. They’ll just give me a refurbished unit that they have already waiting and ready to go and not my pristine well taken care of phone. So I might get someone else’s problem RMA that has been dropped, soaked with water, or abused in some other way. Oh goody!
It is just like taking your car in for an oil change and the shop swapping your car with a car with the oil already changed. Sure it is quick you don’t know how well the swapped car was taken care of.
Apparently you don’t understand or are playing dumb.
Anyway...
Temperature bad: absolutely. An increase in internal temperature reduces the life of electronics. There is a little converter runs the device AND charges the battery at the same time. The heat is the power loss due to the conversion inefficiencies while it is charging the battery and running it at the same time. So the internal temperature is higher thereby reducing its MTBF. Even a slight temperature increase will reduce the life of an electronic device. Google FIT curve (Failure In Time).
Interesting thing about batteries too. They don’t like heat. Hey, what do ya know. Exactly what we are talking about. Heat is the killer of all batteries. Worst of all the battery itself heats up when it is charging further aggravating the problem.
Takes 20 minutes to repair a phone. But it takes four days to ship it around the country and that is fed ex overnight. You are kidding right?! Or maybe you don’t understand.
Sales person repairing the phone. It was your quote that the sales person might try to repair it. I too thought that this was ridiculous so at least we have cleared that up.