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Replacing batteries easy??? You have to ship it to a company that does it. Plus you have to pay for the shipping and the labor to do it. “Why not just put the money into a new one” is the logic and Apple is more than happy to sell you one.

Most not so techie savy people just buy the newest.

A removable battery device - swap it out in 10 seconds and best of all you can do it yourself. I wouldn't recommend doing it yourself with apple device. Way too complicated for the average person - fragile flex circuits, etc. Like trying to fold a map.

I estimate that I have 500 reasons to complain — a bone pile of apple Ipods and ipads worth $500. Mostly dead batteries and one obsolete Ipad. And I am being fair. I would happily forgive and forget if Apple gives me $500 on my next purchase. Anything less is unacceptable and I will continue to avoid Apple.

BTW I'd be happy to ship the dead and useless devices to Apple for a credit of $500.

Please let me know where.

Replacing batteries easy??? You have to ship it to a company that does it. Plus you have to pay for the shipping and the labor to do it. "Why not just put the money into a new one" is the logic and Apple is more than happy to sell you one.

There are at least four businesses within three miles of where I live that will be happy to do it for you while you wait, requiring no shipping, and fairly inexpensive. As I said, you can also do-it-yourself. I just spent an hour replacing my daughter's iPad 3's digitizer screen which she had dropped and cracked. It was fairly easy to do. I could have replaced the batteries while I had it apart. It didn't need replacement batteries.

I wouldn't recommend doing it yourself with apple device. Way too complicated for the average person - fragile flex circuits, etc. Like trying to fold a map.

Why buy batteries or replacement services from Apple. There are thousands of businesses wiling to do it for your economically and quickly.

You want Apple to give you $500 on your next purchase because you don't know how to replace your previous purchase batteries?. How long did those devices last for you? How much use did you get out of them before the batteries would no longer take a charge? I have no doubt they lasted for years. YOU decided it was not worth a small charge to replace the batteries to restore your Apple devices to full functionality, not Apple.

You think you are being "fair"? You apparently want your products with free services for life and to never be superseded by later models. You are being ridiculous to say you are being fair.