[Jim W N]

So does getting rid of “Smart Quotes” help?

[Robert DeLong]

If you erase the character that converts differently than you intended, and then retype it seems to fix it in the conversion process.

I'm really a mainframe guy, and after experiencing these problems and finally getting exasperated, I started searching what was causing this. Mt search endeavors are what I am sharing, not my intimate knowledge about it.