Of course there are FReepers who disagree.
Civil discussions and disagreements, the thirst for actual facts and hard data are what makes FR a gem on the interwebs!
Good resource you pointed to, there. I didn’t know how many other injuries had occurred to ip other customers, the woman’s requirement for skin grafts, or the paltry offer McDonalds had made to her for her injuries.
The article doesn’t mention that the coffee was intentionally so hot to reduce free refills, however.
Certainly agree that FR is a unique site on the entire WWW for discussion, hot topics, knowledge and friendship.
Yes. How many other customers at that McDonald's in particular complained about the hot coffee? How many cups did that McDonald's sell in a day, every day, around the time this occurred. Certainly they would have lost customers if the coffee was too hot. 700 complaints against the entirety of the McDonald's total coffee sales over 11 years is not even statistical noise.