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I’d wager that a big reason for the laggards is that they make hardware that won’t die. I know many with 7 or 8 or 9 year old macs who see no reason to upgrade; email and internet work fine on their old machines.
IOW, 21% of MacOS users and 64% of Windows users like what they’re using and don’t like the bleeding edge. :’)
Well - there is some logical reasoning behind this... but the answer is not simple (unless one doesn’t mind forced obsolescence).
Apple hardware (laptops/desktops) has a tendency to have a longer useful life. Our primary desktop at home is a PowerMac Dual G5 machine... and if not for some software that just cannot be updated due to the lack of intel processor... it would be even more functional than it is. Its certainly isn’t limited by hardware capability.
But - for efficiency in OS function, the fragmentation is a pain. Most companies simply eventually drop all support. OF course, that ticks off a lot of consumers (who have otherwise perfectly functional hardware).