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Meet America's Most Hated Retailer
wctv / cbs ^ | 2-18-2015

Posted on 02/18/2015 10:09:06 AM PST by Citizen Zed

For Walmart, the dip in its customer satisfaction ratings could spell more trouble ahead. Retailers, after all, are at the whim of the consumer, who is typically looking for a mix of good prices, selection and customer service. If a retailer starts to fail on those fronts, it can end up in what ACSI director David VanAmburg calls "a deadly cycle." On top of that, Walmart's well-publicized struggles with calls from employees for higher pay and benefits may be taking a toll.

"They are not as dominant on the price side as they were, and the quality still isn't there," VanAmburg told CBS Moneywatch. "They haven't stepped up their game on that side, so we are seeing a lot of dissatisfaction by comparison."

Walmart, meanwhile, has been criticized by activists and employees for its low wages, which have prompted embarrassing episodes such as company stores holding food drives for their own workers. It doesn't look very good for the nation's biggest private employer when its workers have to rely on handouts and government aid to make ends meet.

Conversely, the top-rated speciality retail store, Costco, has benefited from a few trends, including its relatively high pay for retail workers and access to benefits, with Bloomberg BusinessWeek calling it the "happiest company in the world."

(Excerpt) Read more at wctv.tv ...


TOPICS: Chit/Chat
KEYWORDS: costco; walmart
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To: july4thfreedomfoundation; jjotto

I live in Houston where it is “safe”!

;<)


221 posted on 02/19/2015 8:39:15 AM PST by Eaker (You are really amazing Eaker. - Swordmaker 02/14/15)
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To: discostu

Look at your posts on this thread, they are as neurotic and fearful and troubled as all get out, and all we are talking about is a national grocery store chain.

You should avoid Walmart judging from your posts, and it seems that you avoid driving by them, at least on the days that you aren’t shopping at one and hating the fact that other people choose to shop there as well.

Look at your posts and your descriptions of your grocery shopping, it is not calm and rational, and happy.


222 posted on 02/19/2015 9:12:09 AM PST by ansel12 (Palin--Mr President, the only thing that stops a bad guy with a nuke is a good guy with a nuke.)
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To: Vermont Lt

If you didn’t know, then why did you first answer incorrectly and then start attacking, to get your false information accepted?

If I hadn’t done what you were supposed to do if you wanted to answer post 6, then your false information might have fooled some people.


223 posted on 02/19/2015 9:17:08 AM PST by ansel12 (Palin--Mr President, the only thing that stops a bad guy with a nuke is a good guy with a nuke.)
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To: ansel12

No they aren’t. My posts point out basic realities. The WM shopping experience is not terribly pleasant, and I attributed that to the layout of the stores, the quantity of people in the stores, and the quantity of employees manning the checkout. That’s all I said. Nothing fearful in that, nothing neurotic or troubled. Simply laying out facts, some of which WM fans have agreed with.

I do avoid WM, as I’ve told you multiple times in this thread and you continue to studiously ignore (I’m sure you’ll ignore this one too). Nope, it wasn’t WM I avoid driving by, it’s Fry’s groceries, and just one particular Fry’s, I even said the WMs don’t have that problem.

I don’t hate the fact that other people shop there. And I never gave any indication of hating them, you made that up 100% on your own. The QUANTITY of people is an issue when I get stuck going there, but that’s just because I go fast and they don’t and WM layout makes it difficult to navigate around them. I don’t hate them, I just want them out my way so I can finish my shopping and go home. It’s the same reason I only go to malls during off hours, too many people in the main hours going too slow and being too hard to get around. Nothing wrong with the people per se, I just walk faster than them and like having a bit of room to pass slow walkers.

Quote my descriptions of grocery shopping that are not calm, rational and happy. You can’t. Because they aren’t. You’re adding content from your own head. Or confusing multiple posters. Sometimes a cigar is just a cigar, and not wanting to shop in a particular store is just not wanting to shop there. No political reasons, no sociological reasons, no neurotic reasons, just not my kind of store.


224 posted on 02/19/2015 9:25:32 AM PST by discostu (The albatross begins with its vengeance A terrible curse a thirst has begun)
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To: discostu

Your posts reflect an unhappy neurotic person, and this is your second day of sharing your feelings about a grocery store with strangers on the internet.

In the negative, naturally.


225 posted on 02/19/2015 9:32:01 AM PST by ansel12 (Palin--Mr President, the only thing that stops a bad guy with a nuke is a good guy with a nuke.)
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To: Eaker

No kidding, these people need to get lives.

Check their politics, hating Walmart is just a part of the bigger picture.


226 posted on 02/19/2015 9:33:29 AM PST by ansel12 (Palin--Mr President, the only thing that stops a bad guy with a nuke is a good guy with a nuke.)
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To: ansel12

Quote it. Quote me being unhappy and neurotic. Go ahead. Put your ctrl-c where your mouth is.


227 posted on 02/19/2015 9:46:36 AM PST by discostu (The albatross begins with its vengeance A terrible curse a thirst has begun)
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To: discostu

Second day, and you are still raging about Walmart and still explaining why you avoid driving by certain stores, and Walmart is too popular and crowded and how you “want them out of your way”, in long passionate posts.

No, you sound totally calm and happy with your life.


228 posted on 02/19/2015 10:07:47 AM PST by ansel12 (Palin--Mr President, the only thing that stops a bad guy with a nuke is a good guy with a nuke.)
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To: SpaceBar

They were pretty good about replacing my wife’s car battery when it went dead before expiration date.


229 posted on 02/19/2015 10:11:18 AM PST by PJ-Comix (Coakley/Gruber 2016!!!)
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To: ansel12

I’m not raging. That’s coming out of your head. Heck I’m barely even talking about WM anymore, at this point I’m just pointing out that your accusations against me are unfounded and lacking in evidence. And no it wasn’t a long or passionate post, it was 300 matter of fact words.

Any lack of calm you’re seeing is coming from you not me. Again, quote me. Exactly what passage is neurotic? Unhappy? Uncalm? Prove your assertion. Or admit all this raging neurotic unhappiness is coming from you. Because that’s the source. Don’t know if you’re unhappy or if you just really find it important for people to disagree with to be unhappy, but one way or the other all the unhappiness in this discussion is coming from between your ears.


230 posted on 02/19/2015 10:13:24 AM PST by discostu (The albatross begins with its vengeance A terrible curse a thirst has begun)
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To: ansel12

Oh, you are in charge?

How long did it take you to answer your own question?

And yes...I am sure many people come on to Free Republic with an intent to fool people?

I bow to your superior intellect. What was I thinking, trying to answer your question based on personal experience.


231 posted on 02/19/2015 12:50:35 PM PST by Vermont Lt (When you are inclined to to buy storage boxes, but contractor bags instead.)
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To: Vermont Lt

Why so angry?

You jumped in to post inaccurate information to a simple question that I asked of another poster.

Who knows why, or why you keep going on about it, for whatever reason, you were misleading people, and are still angry that I corrected you.

To: Snickering Hound
Do you have a source for EBT cards all being refilled on the 1st of the month?
6 posted on 2/18/2015, 10:18:27 AM by ansel12


232 posted on 02/19/2015 12:58:04 PM PST by ansel12 (Palin--Mr President, the only thing that stops a bad guy with a nuke is a good guy with a nuke.)
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To: ansel12

Why are you such a pain in the ass?


233 posted on 02/19/2015 12:58:58 PM PST by Vermont Lt (When you are inclined to to buy storage boxes, but contractor bags instead.)
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To: Vermont Lt

Look to yourself, you started posting at me (and with misinformation) and have been attacking me ever since.

What is up with you?


234 posted on 02/19/2015 1:10:47 PM PST by ansel12 (Palin--Mr President, the only thing that stops a bad guy with a nuke is a good guy with a nuke.)
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To: july4thfreedomfoundation

Sorry, just seeing this now. Yes, BJ’s is similar to Sam’s Club. I think it’s superior to Sam’s and Costco. They take any credit card as well as manufacturers’ coupons. They will accept one coupon for each UPC code. That means if something is sold in a multi pack with separate UPC codes on each piece, you can use three coupons. It can really add up, for instance on Eggland’s Best eggs (which are sold by the 2 separate dozen).


235 posted on 02/28/2015 7:15:31 PM PST by old and tired
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To: old and tired

Thank-you for your reply.

In regards to BJ’s, I’m glad they are coming to Maine.

There aren’t as many shopping venues here like there are in and around the big cities.

(BJ’s is spending millions of dollars to convert an old, closed Home Depot Store into a BJ’s in Bangor, Maine).


236 posted on 02/28/2015 9:38:09 PM PST by july4thfreedomfoundation (Everytime the cash register rings in a gun store, a Founding Father gets his wings.)
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