Expect them to try billing you after the cancellation date.
That is another fave of theirs.
Oh yes that’s a fave scam.
Just because 5 years ago (or more) one time you had the installation fees waived, they then use that as an excuse to bill you anytime they flip a switch to turn something off (or change a service). So you pay in the middle of the month (for the change) and then pay again for the next month’s service, all in one bill.
Total and complete shell game. I’m surprised no one has sued them over it.
I’ll watch them carefully, believe you me.