Hi, rr!
During my brief time at a retail job, I always tried to find the best value for the money for all my customers. Some of the items were overpriced; others were going to go on sale within one or two days. Many customers appreciated it and became my regulars. People who resented it were most likely people who were looking for a putdown, even though I did not intend one. As ye seek, ye find.
Thanks, Albion and hello! I just couldn’t figure out what Oprah was angry about. And then I read two different versions of the story online. One was that she was steered toward a less expensive bag and the other sounded like the clerk refused to show her the bag at all. Anyway, what a weird story and why bother to bring it up at all, I wonder?