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To: South40
I use Dell but I would never recommend them.

Ditto. My XPS15 died after 5 mos. Hard drive and motherboard had to be replaced (under warranty, but Dell would only provide a refurbished motherboard). 2 months later, same thing happened. 5 mos after that, same thing again. After hours of over the phone troubleshooting with technical support (with people with poor command of English) and 2 home repair visits, Dell finally agreed to examine it at their repair "depot" (but absolutely refused to replace the computer). It's been working ok now for a few months, but I use it with the assumption that it could die again at any minute. I will not buy another Dell.

38 posted on 03/03/2013 6:06:35 PM PST by BlatherNaut
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To: BlatherNaut

My current XPS 15 is 14 months old. It’s on its 4th hard drive (hard drive has been replaced 3x) it’s on its 3 motherboard, it’s on its 2nd battery and 2nd AC adapter. The only thing good I can say about the company is I like that with the warranty I bought they will come to my home to fix it.


39 posted on 03/03/2013 6:14:37 PM PST by South40
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To: BlatherNaut

The trick with Dell is to buy only their business lines of PCs. Their consumer lines are only marginally better than HP PCs.


75 posted on 03/03/2013 8:50:45 PM PST by catnipman (Cat Nipman: Vote Republican in 2012 and only be called racist one more time!)
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