ConsumerAffairs.com is a joke — if not an outright hoax. For example, it mentions that “bug zappers” have paid big false advertising fines because their products don’t work. But — no problem — the ConsumerAffairs.com website advertises them for sale anyway...
I read through some of the complaints against Apple iPhones... one, for example that they left up and counted, was from a fellow that felt it was unfair of Apple and AT&T to insist that he had to return the phone after buying it for $199 and signing a two year contract with AT&T, when he canceled the contract the next day! He stated he really only wanted to use the iPhone for the wifi games, GPS, and internet connection and had no use for the phone portion and felt it was UNFAIR that they wanted it back... after all, he BOUGHT it, didn't he?
Another dolt complained when he bought an AT&T iPhone and contract while on vacation to the US and found it wouldn't work in his home country with AT&T US coverage. He was irate that AT&T US did not extend to some African nation and was upset that he now had a phone that did not work, and a $3400 contract that was useless to him and somehow this was Apple's fault.
Yet another claims that in the first week of availability he ordered 30 iPhone 4Gs (sic) from the online Apple store to be delivered to his house for resale, and paid Apple $12,899—ignoring that this comes to $429.96 per phone (which was not the price) and when Apple does not sell that many iPhones to ANY customer at any one time (the maximum number Apple would ever sell to any customer was two until they had fulfilled the back orders, then five), nor do they sell to unknown customers at a discount for resale!—and, he claims, that he took a vacation to Europe when they were supposed to be delivered by UPS, to someone else at his address who was not authorized to receive his merchandise! Since he did not get his 30 iPhones, he is demanding that Apple refund him his $12,899 because UPS delivered to the wrong person! He says that UPS says he has to talk to Apple. He claims he has NOT received his money back and it is Apple's fault. After FOUR MONTHS of trying to get it back, Apple has refused to refund his money and only hangs up when he calls! He wants his refund! Please help!
Another is from a guy who says he has FOUR, count them, FOUR, Apple iPhone 4Gs (sic) and 3 of them have had the volume and mute buttons just FALL OFF! All in just one family! He says he cannot understand how any company can get away with selling such poorly constructed junk phones. I have looked at my iPhone4s and I cannot for the life of me see how those parts could POSSIBLY just fall off... so obviously it is a contrived complaint. Yet ConsumerAffairs.com allows it to remain, un-investigated and counted against Apple.
Many of the other complaints are of the same level... litany complaints from obvious non-owners of Apple products repeating the talking points from the anti-Apple trolls. Complaints filed merely to run up the numbers... and they are allowed to stand, un-challenged.