Been there. Done that.
Agonized over what input I could give (when asked) and realized my paranoia was well-founded.
They won. (They think.)
When raise time came round, I got an “A” in “Keeping Equipment clean and in good working order,” but for the next 10 items, I ranked lower than whale doo-doo.
Therefore, I was expendable, even though I was asked several times to tutor other CSRs who were less computer savvy than I was.
And I always had to work weekends, which were the heaviest times. WHY? Because I was good at what I did. They just didn’t like me. Idiots.
Hang tough, honey.