Posted on 07/02/2010 1:13:53 PM PDT by Signalman
NEW YORK (CNNMoney.com) -- A six-year-old hardware meltdown that plagued millions of computers is coming back to haunt Dell.
From 2003 to 2005, Dell sold computers with faulty capacitors that allegedly caused most motherboards on two Dell Optiplex models to break, rendering the computers useless. Dell was aware of the issue, according to recently unsealed court documents from a pending lawsuit, yet continued to sell the computers anyway.
Though the juiciest details are still sealed by the court, several internal company e-mails show that Dell instructed its sales staff to downplay the malfunctions to customers.
"We need to avoid all language indicating the [mother]boards were bad or had 'issues,'" Jeff DilLullo, a Dell sales manager, wrote in a March 2004 e-mail.
(Excerpt) Read more at money.cnn.com ...
Actually even with the Jap Caps there was one cap on the board that would make a slight whinning sound when overclocked.
i wonder if my buddy ever noticed it.
I’ve been using that Dell model for years and I haven’t ha
Dell absolutely sucks and their “tech support” in India is beyond horrendous.
I learned that myself after the first two or three. My PHB-ette at the time would get rather touchy about it since to her it was more productive (fantasy) to go through every step. This was the same person who rather spend hours trying to boot a flaky windows box up instead of putting drives in caddies or using a Linux Live disc to lift important user data.
I had a buddy who was the same.
Another bud got him a job as sort of an assitant IT guy.
he was paid hourly and would spent night after night till the wee hours using his “Skills”.
Probably the reason most IT guys are paid salary nowadays.
My latest board also has Japanese caps as a major selling point.
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