I found out from a UPS delivery guy that he and his own family won’t ship their stuff by UPS — they personally use FedEx. I won’t use UPS again, not after having to wait 2 weeks for my computer to get here (somehow it got “stuck on the train”) and for a gift pound of candy to be lost in transit, only to find out that it was riding around on the truck in the wrong state.
I won't either. It's a criminal enterprise that commits fraud rather than own up to damaged packages and covers for itself (see post above). "Brown" is right - company is full of crap and criminal shits.