A TidBITS article from Adam Engst...
I recently saw a sign on a vehicle in a parade that said something like;
“Find us by searching for [the_company_name].com on google.”
apparently not realizing that by giving their URL they already gave people all they needed to know to find them.
I’m just a dabbler, but know enough to help out friends and family that cannot communicate with tech support because of the langauge barrier from overseas tech support. Also as a former IT coordinator, I witnessed new applications’ classes being taught to employees in a very inappropriate manner - very techy and lots of IT jargon that laymen cannot comprehend. Everytime I would have to retrain the employees on the new applications because the software rep was an a@@.
This explains how DUmmies manage to get to their site
Like Biden referring to a web site address: “What’s the web number?” Idiot.
I’ll tell you a big part of it is a lot of people cannot communicate. They have a poor vocabulary and are not used to using their brains to observe and figure something out. They are unable to express themselves and describe a problem, and conversely are unable to understand the solution.
And the generations of dummies are not passing on any information to their children.
My favorite latest example was the young mother I overheard in Walmart who was unable to explain to her daughter why you aren’t supposed to drink mouthwash.
Spare me another rant from a geeky technical writer. (I’m a tech writer, and I hear the same whining from co-workers all the time.)
Computer apps should be intuitive and transparent to users. People shouldn’t have to wade through steaming mounds of text or useless online help to figure out how to use a “graphical user interface.” Why should I have to parse a multi-page procedure when you could show me in a short screencam?
I used to teach computer apps, programming (Logo, Basic, and Pascal), and robotics to elementary/high school kids. He wants to teach something as abstract as networking to little kids? No. They’re better off playing outside.
It’s an animal that eats trees and shrubs.
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good post
Another symptom of the dumbing-down of America?
