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That being said, I do like my Mac, but at this point, it is 50/50 as to whether or not I’d replace it with another Mac

What is your Model and amount of RAM, SoftballMominVA? Crashing 1-3 times a week is definitely atypical for Mac users. Can you isolate what you are doing when the crash occurs. Is it a full system crash (everything locked or kernel panic) or just an application crash? The slowness of Safari is also very atypical. I'm thinking you may have a RAM problem, which is not unheard of.

I have a 13 inch MacBook with 4gb RAM. What I am doing is being on the Internet and/or using a photo editing program. There is no definite rhyme or reason. Sometimes it crashes when I'm on FR (which is a low graphics site) sometimes it crashes on a graphics intensive site.

As far as what kind of crash it is — it's the kind where the little rainbow wheel comes up and the mouse, keyboard and touchpad are unresponsive and I have to hold down the start button for 10 seconds to restart.

I've taken it in to the Mac bar 3 times and each time they seem to find some little thing that needs to be updated or some tweak. What ends up happening is that my Mac does what it wants to do it seems and I just live with the problem. It's no worse than my old PC, but certainly not better.

In fact, it locked up as I was doing this post a few minutes ago. At the time I had FR open and Drudge and a Flicker page. Seized up, shut down, and restart.....same ol, same ol.

Any suggestions, I'm happy to take them