I think if you turn the crank on the right...
Posted on 01/18/2009 6:17:26 PM PST by MplsSteve
I have a question regarding the modem on my PC.
My OS is Windows Vista and my IP is NetZero.
When someone tries to call on my phone, it won't disconnect my Internet dial-up service. Instead, callers listen to my line ringing and ringing.
How can I fix my modem software so that incoming calls will get through (IOW, my phone will ring)?
I went to the control panel and can't figure it out.
Than you!
sounds like you have call waiting turned on...
get wireless.
why are you still using dial up when DSL isn’t that much more?
Thank you for your totally obvious and useless to me at the moment opinion.
why are you answering a question with another question?
You won’t get any help if you mouth off like that.
Please read Post #5.
Have you tried using help and searching for ‘modem’?
Or get another line dedicated to your computer.
It is how your phone line is set up and has nothing to do with your computer.
You need to take the turn off call waiting code out of the dial sequence for your ISP.
There is a code which escapes me at the moment (*6 something IIRC) that turns off call waiting.
It is likely included in the phone number used to call your ISP.
Again IIRC there might be a checkbox on your dialup networking config that turns off call waiting. This would do the same thing as adding the code to the number but would simply require you to clear the checkbox. It’s been a long time sense I had a land-line, much less used dialup.
The downside is that you will lose you connection whenever you get a call.
Some things you can try:
1) update modem driver
2) update modem firmware
3) look for a freeware program that manages phone line signals
4) call NetZero and pick their brains
Sorry I can’t help but I won’t be a smart ass to you. If someone won’t help you they should not make smart ass remarks to you. Good luck.
Get off the modem, use DSL and your problem is solved
It’s not a modem problem.
Depending on your phone company, you need to dial *70 (sometimes *810) to turn it off.
This is the sort of anal-retentive, lemon-sucking attitude you'd expect from someone who uses a modem and netzero.
I’ll think out loud here for a minute...
First off, the “ringing” sound that other people hear when they call you isn’t the same thing as the “ringing” sound you hear.
The first one — “Ring Tone” — is a noise generated by your exchange. All that tells you is that your exchange believes that your line is not engaged.
The second one — “Ring Voltage” happens between your exchange and your phone/modem. It used to be +12volts, and it used to physically make bells ring on your phone. With digital phones and networks it may not be that voltage anymore.
So they are entirely separate things.
The next complication is that PABx systems — particularly the older ones — can be set up with something called “ring/noanswer”. This means that if all lines coming into your PABx system are engaged, and another call comes thru, it will ring rather than give a busy signal...
So, a couple questions to start out with:
1) Are you on a PABx?
2) What happens when you plug a normal handset into your wall jack and one of your friends calls you? Does it ring?
The first question will help us isolate “ring-noanswer”, and the second question will help us determine whether you are receiving “Ring Voltage” — your telephone and your modem need to receive this in order to ring.
Stepping out now for a little while...
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