First of all, it is not iPage, the iWork application is Pages.
This was not an occasional blip, ipage was crashing so frequently that she couldn’t finish a page. My daughter who loves Mac and uses it at school everday thought that was normal behavior for ipage. Apparantly the technology teacher instructs the student to save every five minutes while they are doing their typing at school because of frequent crashes.
I administer approximately 30 Macs and all of them have Pages. Not one of those Macs has any such problems. Now you claim your daughter's school is having the same problem and that she just assumed it was normal for Pages to crash.
A google search also reveals the same problem.
Can you help me to find your Google references to your pervasive problem? Can you provide a link to posts with numerous people claiming iWork crashes? I have been Googling various search terms trying to find what you are talking about:Quite frankly, I find no such reports of wide spread problems. There are a very few posters with a problem with iWork, but it is not pervasive... and most of the problems were fixed by deleting a preference file.
They recommend a clean install of OS X. I’ve had to do clean installs of Windows in the past but not since XP was released. Now when a computer gets to the point where a clean install is needed, I buy a new computer. It’s usually 3-4 years old and I want a new HD, DVD drive and faster processor anyway.
Who is the "they" who recommends a clean install to cure a problem with an application? The suggestion that the cure is to "clean install" the OS is not something I would expect to see in response to an application issue on OS X. In fact, I did not find that suggested fix to a Pages problem in any of the forums I scanned from the search terms above.If not, and you are serious about this problem, I suggest you listen to the Mac experts here on FreeRepublic and take your new Mac to the nearest Genius Bar (even if it is 45 minutes away) and get it handled because it is a hardware problem. After all, you said Mrs. Doc is taking the classes—so she must be driving there anyway—so taking the computer along shouldn't such an onerous problem—make sure you make an appointment.
try googling without the mac. ipage + crash. 4800 hits.
I’m just telling you what is going on at my house. Take a breath and relax.
Mrs. Doc will check the computer tonight and make sure it is working properly after the updates (which seemed to be the consenses of recomendations). If not she can make the appointment and get it looked at. She’s out of school now so there is no emergency in getting it fixed.
I’ll be happy to give you our local school phone number if you want to help them with their computers. Seriously.