Posted on 11/26/2008 5:08:04 PM PST by Perdogg
My mom has AOL. I had to rig the computer to do dailup to post this. She also has a wireless broadband. However, I cannot bridge the two together to get internet service over the wireless broadband.
When I turn on the computer I am getting internet connection, but I cannot log onto the internet.
She has a Netgear wireless router with a motorola cable modem. She has windows XP.
Can anyone help?
Thank you!
btw, I wasn't bitten by a moose and I am logged on.
Are you using the AOL software or a standard WWW browser like Firefox or IE? In either case (including AOL I assume), there will be settings in the browser to tell it what kind of physical internet connection you have. Make sure those are set to “always connected” or “LAN” or something like that.
Is there a router between her cable modem and the LAN? If so, it probably has a web interface for configuration. Make sure it has an IP address assigned by the cable modem. You may have to reboot or reconfigure the cable modem or the router or both.
Another Obama thread????
Don't use AOL.
It sounds like the computer is not assigned an IP address....look it up in the help files.
Try also shutting down all the computers, modem, router, and disconnect them from each other. Turn the modem and router back on, connect them and insure all the lights are correct. Then connect the computer to the network.
My guess is a fire wall issue - do you have Norton or Zone Alarm?
One technique is to run ‘naked’ i.e. to turn off all protection systems on both computers temporarily to see if you can gain useful Internet access, and then turn protection back on one item at a time systematically to determine what is causing the issue.
Sounds like your broadband isn’t really working. Dbl check that.
Can you hard connect the computer (via network plug) to the Netgear and connect to the internet that way?
try downloading and installing network magic. get the free trial. it worked for me.
try loging into the router using “admin”.
I would suggest that you set up an Internet mail identity using your ISP’s native browser and e-mail account. This will confirm that you can actually hit the internet and keep you away from dialup. If you can see the internet through the wireless, then you will need to configure your AOL browser to use a wireless internet connection. Their help will aid you in getting this.
In your position, I would see if you get online thru a wired connection (either USB or RJ45 network cable) right to the cable modem (omitting the router for now) under the theory of removing as many variables from the picture as possible. That should be a very robust, easily woken-up connection. You will have to power down the cable modem for a solid 1 minute and power down the PC. Power up the cable modem first and let it go thru its boot sequence, usually 1-LED, 2 LEDs, 3 LEDS, ending up with a pair of rapidly dancing LEDS. If you get to that state, then power up the PC and establish the wired connection.
Once you’ve done that, now you can insert the router. You will again have to power down the cable modem (any time the c-modem “sees” a different device on its output, you have to power it down for 1 minute or so and then reboot it) The PC is disconnected. You should see some kind of LED activity on a successfully-connected router. Then, try to establish a WIRED connection to the router. For this, you shouldn’t have to power down the PC, but you WILL have to go to the router setup page inside an instance of Inet Exporer (or other broswer)
The idea here is to delete complexity, then add complexity. Get the direct-to-modem connection going, then the wired router going, then the wireless router going.
Are you a novice? Do you understand the tips you are getting or do you need a step by step tutorial? I’m not an expert but I know some things. You might need to do the network wizard on both computers. You will find this in control panel.
I checked the connection.
I am getting 100 Mbps
Is a 40bit HEX WEP password required to get on to the wireless router?
Hey Dogg, try this ...
Start
Run
cmd.exe
C:\> ipconfig
Did it look something like this?
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : home
IP Address. . . . . . . . . . . . : 192.168.1.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
Oh, and get your mom off AOL. The other old ladies down at the bridge club will make fun of her and call her a n3wbi3.
Yes I am getting two different addresses.
Teach her to use a standard web browser and show her how to check her e-mail on AOL via webmail. If she’s paying for broadband and AOL, ditch AOL, she can get e-mail there for free. She may have to cancel the credit card they’re billing to be rid of them, though.
try
c:\> ping 192.168.1.1 (the ip address of the default gateway)
did it look something like this?
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.