verizon’s crooked.
they charge you for stuff that you didn’t get,
and then you have to call them and contest the charges.
gets tiresome.
Yes. Verizon diverted about $300 worth of payments to their landline service that I never had and are now expecting me to deal with their hoome phone division to get my money back. Meanwhile, my wife and daughter’s cell phone service has been cut off because we wont pay them that money while this process goes through their beaureucracy.
I am in Korea right now and every time I tried to resolve this, I get talked to like I am a little kid, given the runaround, and eventually I get hung up on. Verizon Wireless is a joke. You are taking your sanity into your hands if you ever sign on with them.
Agree. I spent countless hours on the phone with their reps for a battery issue and they ultimately are sending me a new phone at no charge. They tried to stall me with the “it’s a software problem” but I wouldn’t buy it. Persistance paid off. When my contract is up, I’m switching out of VZ.