Yes. Verizon diverted about $300 worth of payments to their landline service that I never had and are now expecting me to deal with their hoome phone division to get my money back. Meanwhile, my wife and daughter’s cell phone service has been cut off because we wont pay them that money while this process goes through their beaureucracy.
I am in Korea right now and every time I tried to resolve this, I get talked to like I am a little kid, given the runaround, and eventually I get hung up on. Verizon Wireless is a joke. You are taking your sanity into your hands if you ever sign on with them.
The majority of their phone reps are completely clueless. Completely. But they’re great at story-telling.