Alas, I went through a similar rigamarole not too long ago. Took an afternoon off work to sit at the DMV only to find out that the name on my DL didn't match social security's name for me so they couldn't renew me. Hugh mix-up that's never been a problem for oh, say, the last decade. So they say, get your marriage certificate and go to the SSA. So I take another afternoon off work to sit at the SSA to work through the name snafu. Then I take another afternoon to go sit at the DMV where I find out I could have taken my marriage certificate directly there to use as 'proof' of my name change. Argh. Regardless I spent the time at both locations wishing I knew more Spanish because it was ESL day at the DMV and 'bring your anchor baby to the SSA' day at the other place. Verdad.
If we were that incompetent at our jobs, we’d be swiftly fired.
When I moved to Iowa: if I’d been an Iowan, I could have changed my name on the driver’s license using a form. Not being Iowan, I had to show my SS card... and they wanted a driver’s license. I got my marriage certificate to appease the DMV and it worked from there.
We’re home. Whew.

more cat pictures