Oh my word.
Spray me with a hose, I’m gonna rant!!
My bank has instituted a new online system. I liked the old system, never had any trouble. But oh well.
So now the new system won’t load. I can’t access my account online.
I complained via email and got an email back saying they were experiencing technical difficulties due to the new system and “appreciate my patience”.
EXCUSE ME????
I would’ve appreciated their patience a couple of times in the past but that’s not generally how it works, is it? I mean, if I make a mistake and overdraw my account...I didn’t know I could just email them and say I appreciate their patience while I work the kinks out of my system!! Heck no! I get slammed with a monstrous charge with each overdraft!
Grrrrr!!!!
You tell it sister! Earlier this year they had some computer bug where my morgage payment transfer did not go through. And then they tried to stick me for charges. Heck no. Lots of phone talking and somehow they sorted it all out :P grr
I don't care who you are, that's tagline material right there.
Looks like your bank’s new system is in Beta testing. So now you are a software tester.
LOL! Yeah, I pay all my bills with Bill Payer at our Credit Union. I usually double check to make sure what I set up actually gets paid. I love the service. When a bill comes in, I immediately set up the pay date, and mark it as 'set up to pay'. That way, I don't have to worry about it getting lost on the top of my desk.