Free Republic
Browse · Search
General/Chat
Topics · Post Article


1 posted on 04/10/2007 9:37:21 PM PDT by Swordmaker
[ Post Reply | Private Reply | View Replies ]


To: 1234; 6SJ7; Abundy; Action-America; af_vet_rr; afnamvet; akatel; Alexander Rubin; Amadeo; ...
Why are Apple customers so loyal and enthusiastic? PING

If you want on or off the Mac Ping List, Freepmail me.

2 posted on 04/10/2007 9:45:00 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is "AAAAIIIIIEEEEEEE)
[ Post Reply | Private Reply | To 1 | View Replies ]

To: Swordmaker

I suppose there is some truth in this. I still don’t think it would kill them to make a laptop that fit somewhere between a 1300 dollar MacBook and the 2000 dollar MacBook Pro. To me that is the area where they actually don’t have enough choice.


3 posted on 04/10/2007 9:56:05 PM PDT by Mr. Blonde (Like I always say, there's no "I" in team. There's a "me" though, if you jumble it up.)
[ Post Reply | Private Reply | To 1 | View Replies ]

To: Swordmaker
In the service industry you achieve customer satisfaction when you consistently exceed the customers expectations...
5 posted on 04/10/2007 9:59:02 PM PDT by tubebender (Whom keeps stealing my Tag Line???)
[ Post Reply | Private Reply | To 1 | View Replies ]

To: Swordmaker

:’) “You’re a zealot.” “No, you are.” “I said it first.” “So, I said it better.” ...


6 posted on 04/10/2007 10:00:34 PM PDT by SunkenCiv (I last updated my profile on Monday, April 2, 2007. https://secure.freerepublic.com/donate/)
[ Post Reply | Private Reply | To 1 | View Replies ]

To: Swordmaker
Apple's "loyalists" are no more than very happy, deeply satisfied customers, and their competitors should learn from that.

The existence of Microsoft completely repudiates this statement.

8 posted on 04/10/2007 10:09:05 PM PDT by irv
[ Post Reply | Private Reply | To 1 | View Replies ]

To: Swordmaker
Uh, is it because they make tight, fine products that just work, intuitively?


9 posted on 04/10/2007 10:10:30 PM PDT by Petronski (FRED!)
[ Post Reply | Private Reply | To 1 | View Replies ]


Wintel Hell is optional

14 posted on 04/10/2007 10:56:38 PM PDT by SunkenCiv (I last updated my profile on Monday, April 2, 2007. https://secure.freerepublic.com/donate/)
[ Post Reply | Private Reply | To 1 | View Replies ]

To: Swordmaker

It isn't a cult. No way.

15 posted on 04/10/2007 11:04:25 PM PDT by Billthedrill
[ Post Reply | Private Reply | To 1 | View Replies ]

To: Swordmaker

Because you can talk into the mouse.

29 posted on 04/11/2007 4:43:25 AM PDT by bmwcyle ( Freep Fox they drop the ball on GOE)
[ Post Reply | Private Reply | To 1 | View Replies ]

To: Temple Owl

ping


30 posted on 04/11/2007 4:50:52 AM PDT by Tribune7 (A bleeding heart does nothing but ruin the carpet)
[ Post Reply | Private Reply | To 1 | View Replies ]

To: Swordmaker
In The Tyranny of Too Much, we explain how too much choice is a problem, a significant problem even.

This was known a long time ago. There was even an old USENET joke comparing HP computer sales to an overly-complicated, interconnected menu in the lunch line.

The biggest slap in the face for this is seen between the Apple and Dell sites. The Mac Pro has a simple list of options that make for a very powerful and full-featured computer. The Dell has a few pages of options (including trying to sell you printers and other stuff) that will even cause warnings that you have chosen incompatible options -- then you have to go back and fix your incompatibilities.

36 posted on 04/11/2007 8:22:15 AM PDT by antiRepublicrat
[ Post Reply | Private Reply | To 1 | View Replies ]

Free Republic
Browse · Search
General/Chat
Topics · Post Article


FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson