I am having such fits with some medical billers in this area. I have had to prove twice now, that I've paid an account in full by producing canceled checks and in some occasions inccuring bank changes to obtain the cancelled check copies.
All this because of sloppy bookeeping on their part.
grrrr....
Congrats with the extra work though.
Are you watching the Stern trial, the baby thing> Stern is lying like heck, just watdh him drink his water to keep from showing his adams apple go up and down.