Occasionally there is someone posting on the Chat side requesting prayer using very broken sentences.
I can't remember the poster's name. Is this the situation you are referencing?
Very probably. The english is never any good. I get sceptical when I read so much trouble so often. I get worn out just reading about their lives; I don't think I would make it very long if I had to live their lives.
However, it appears that my scepticism is misplaced and they are on the level.