[cainin04]

I talked to a supervisor and they would not help. I know that ATT will help people out, but Verizon is apparently unreasonable.

What happened was I have been using my cell to talk to a person that I thought was in the "IN NETWORK" but apparently they aren't and so I was getting charged for those minutes.

Should I talk to the credit bureau or what?

I just don't think it is good policy to send someone a $500 cell phone bill. That is a weekly pay check, that is a house payment!

I must say, I bought the Verizon service because Clark Howard had said good things about them, but they have terrible customer service.

[hattend]

As somone said before, see if you can pay like $50 a month and then use the phone only when absolutely necessary.

Then dump Verizon first chance you can. And tell them why.

[tfecw]

hmm so basically you thought someone was in network but they weren't.

that doesn't seem like a verizon scam to me. I don't think they are unreasonable at all actually. If your friend told you he was in network I'd say your beef is with that person.

also where is your mortgage only 500 a month? I feel a move coming on.

[pelikan]

The credit bureau will not act as an arbitrator; the reason to contact them, IN WRITING, about a dispute is to salvage your credit rating. You also need to inform Verizon, IN WRITING, that you dispute the bill.

Good luck, but I believe you will have to bite the bullet and pay it.

[RushCrush]

You sound a little naive- to think that it is not "good policy" to send someone a bill for $500!

My advice, plead your case with them, ask them to lower your overcharge, but be sure to write down the name of every person you spoke to.

[NonValueAdded]

Clark Howard might be your best bet. And dump Verizon as soon as you can.