[pelikan]

The credit bureau will not act as an arbitrator; the reason to contact them, IN WRITING, about a dispute is to salvage your credit rating. You also need to inform Verizon, IN WRITING, that you dispute the bill.

Good luck, but I believe you will have to bite the bullet and pay it.

[cainin04]

This sucks. I guess I have learned a $500 lesson. I don't want to take a chance on hurting my credit, especially since I am just about to leave college and enter the work force.

I will be getting rid of my cell phone in September, when my contract ends. I will also let Verizon know why I did this, and I will make it a point to discourage anyone from signing up for that piece of crap of a company.