[Cincinatus' Wife]

No bail-outs for bad service!

I think twice now about making a longer run to HD or paying more at a closer, customer friendly store.

[mhking]

Lowe's is not in your market?

They're just across the road from HD in many places around here. Their stores are cleaner, their staff is friendlier/more knowledgable, their stock is (in many cases) more competitively priced...

I prefer them to HD 99% of the time.