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OK, I'm feelin' a little shaky, though it's silly.

Just had a student call to say his computer wasn't working and when could we fix it. Now...we don't do repairs on student PCs. We help them get set up on the network, we offer some phone support, we have helped occasionally with virus removal, but that's it...for legal reasons we just don't do hardware repair on student machines - for one thing, if anything were to happen, we could be liable, and the machines aren't ours.

So...usually when someone calls about that I tell them nicely why we can't help them, help them get the phone number for their PCs support line if need be, or otherwise give them the numbers of the local PC repair places that are listed in the phone book.

This guy was cranky about that, but seemed to take it. Then five minutes later he shows up down here with his computer and says "You guys look at this." Insists on dumping it off even though I tell him we won't work on it. Was really kinda scary.

I set it down and right away told one of the guys here who told him to come get it. He isn't happy. But he did come and get it.