[Wneighbor]

Keep in mind that sometimes complimenting someone for doing a job correctly can be a VEY good thing. Often the person who is doing the job RIGHT is overlooked simply because all the attention is focused on the squeaky wheels.

I've worked with those mouthy discourteous wimmin enough to have seen that their primary focus is to get themselves ahead. While they are dealing with customers in such a blatantly rude manner they are often playing office politics also to the point that they are promoted over the regular ordinary person who is actually DOING the job.

Good supervisors see that of course. But, unfortunately, many of the supervisors are those very people who've played the politics correctly and arrived at a supervisory position. That leaves the competant peons in a VEY bad position.

Yeah, I'm synical. If ya got an email address, pop off an email to HR or something. Ya never know, it might even grease more wheels for your claim!

[SuziQ]

Keep in mind that sometimes complimenting someone for doing a job correctly can be a VEY good thing.

I agree completely!! It's always nice to be recognized for a job well done.