[Swordmaker]

I wasn't there at the time, but she said her computer froze and she received a popup saying to call Apple support at that toll free number. I don't know whether she was looking at a Web page at the time.

Her computer is not frozen. . . it is just that they've loaded hundreds of the same pop-up pages and closing them looks like you haven't closed anything. You have to force quit the browser to get rid of them. And then re-open it without re-opening any tabs from previous session. It can be quite a pain to get rid of all those open damn windows.

[Spktyr]

Command-option-W works really well to close all of them. :D So does Command-Q.