“Beneath the appearance and the surfaces of people’s lives there was a level of suffering and brokenness for which my theology did not touch.”
Then clearly your “theology” was a heresy and not based in any way on the true theology. “Feel Good/God Wants Me Happy” “theology” has nothing to do with true theology.
If you lost your “faith” because you witnessed bad things happening to good people, or “good” people doing bad things, then you don’t understand true Christian faith at all.
If you lost your “faith” because you witnessed bad things happening to good people...