Where did he say this along with his small minded rules comment in the interview?
Phrases alluding to the Incarnation --- the activities of Our Lord when He came to be with us in he flesh--- bolded (by me):
I see clearly, the pope continues, that the thing the church needs most today is the ability to heal wounds and to warm the hearts of the faithful; it needs nearness, proximity. I see the church as a field hospital after battle. It is useless to ask a seriously injured person if he has high cholesterol and about the level of his blood sugars! You have to heal his wounds. Then we can talk about everything else. Heal the wounds, heal the wounds.... And you have to start from the ground up.Acts 10:38The church sometimes has locked itself up in small things, in small-minded rules. The most important thing is the first proclamation: Jesus Christ has saved you. And the ministers of the church must be ministers of mercy above all. The confessor, for example, is always in danger of being either too much of a rigorist or too lax. Neither is merciful, because neither of them really takes responsibility for the person. The rigorist washes his hands so that he leaves it to the commandment. The loose minister washes his hands by simply saying, This is not a sin or something like that. In pastoral ministry we must accompany people, and we must heal their wounds.
How are we treating the people of God? I dream of a church that is a mother and shepherdess. The churchs ministers must be merciful, take responsibility for the people and accompany them like the good Samaritan, who washes, cleans and raises up his neighbor. This is pure Gospel.
The ministers of the Gospel must be people who can warm the hearts of the people, who walk through the dark night with them, who know how to dialogue and to descend themselves into their peoples night, into the darkness, but without getting lost. ... they must also be able to accompany the flock that has a flair for finding new paths.
Matthew 9:35-36
35Jesus was going through all the cities and villages, teaching in their synagogues and proclaiming the gospel of the kingdom, and healing every kind of disease and every kind of sickness. 36Seeing the people, He felt compassion for them, because they were distressed and dispirited like sheep without a shepherd.