There apparently were three individual apartments in the building affected by the partial collapse of the floor overhead.
Believe it or not, this is not the first building collapse poor Margaret has experienced!
We hope that as the workday starts that something will be done.
The apartment as I understand it is just a short distance from a well-known business district and train station.
You would think some kind of emergency services or city-utility people could get involved.
May I recommend that her next home be a Yurt?