True—the Pope didn’t call any particular person “defective”.
If he referred to a community of believers, then I see the same and worse has been said by other Confessions regarding the Catholic Church.
In other Confessions, Catholicism (read practicing Catholics) we are considered not merely defective, but blasphemous and satanic and —well, all those other more-than-hyperbole descriptions by other Confessions.
Apologies for the double post.
I’m sure some find it incredibly easy to lie about the Pope, especially those who believe he is the antichrist.