[visualops]

I had cable, and after being initially impressed in the vast improvement over dialup, I ultimately became very dissatisfied. Intermittant outages, slow times every evening, email outtages, and the world's most incompetant customer service prompted me to dump first the cable internet access and then the cable TV. DSL finally became available in my area so that's what enabled the switch to a different high-speed connection. The DSL (from Bellsouth) has so far been faster, especially uploading, and extremely reliable. The DSL also eliminated the pesky problems with the script kiddies. The modem has a router built in, so if you want to share the connection all you need is a switch.

[WatchOutForSnakes]

The worlds most incompetent customer service?? Did you have Charter Pipeline by any chance? I had Charter Pipeline for a while and it was horrible. Constant outages, sometimes for a week at a time and virtually impossible to get thru to anyone at customer service. I know some people haven't had that problem with Charter but that has been my experience with them. I now have DSL thru a local internet provider in my small town and it has been terrific. Much faster and very rarely any outages at all and when they occur it is for a couple of minutes at the most.