[WatchOutForSnakes]

The worlds most incompetent customer service?? Did you have Charter Pipeline by any chance? I had Charter Pipeline for a while and it was horrible. Constant outages, sometimes for a week at a time and virtually impossible to get thru to anyone at customer service. I know some people haven't had that problem with Charter but that has been my experience with them. I now have DSL thru a local internet provider in my small town and it has been terrific. Much faster and very rarely any outages at all and when they occur it is for a couple of minutes at the most.

[visualops]

Started out on @home, they were taken over by Charter, Charter then put everyone on the "pipeline" crap.
My other gripe with cable, is their pricing.
I was paying around $45 for internet(sans fees & taxes), but if I dropped cable TV, my bill would go up $20. Essentially they'd charge me the price of basic cable if all I wanted was internet. I had a package deal that "saved" over purchasing seperate, but we don't watch much TV so I eventually dropped that.
Cable TV has gotten more and more expensive annually for the last umpteen years. I'm sick of it.