inbox outlook express content vanished

Self | 6/20/03 | Self

[BellStar]

I have Norton Personal Firewall 2003 on my home computer and 2003 Anti Virus. Today most of my inbox outlook express content vanished!!?? (1000 +) anyone with any ideas?

[arasina]

But why is Eudora free? What do "they" get out of people using it? Does it have spyware or something? I ask because, as you know, you don't get somethin' for nothin'.

[Chad Fairbanks]

Eudora is free, because they would LIKE people to use their email server, or at least that USED to be the reason...

[this_ol_patriot]

http://www.eudora.com/privacy/

[CyberAnt]

I agree - uninstall Norton. Before you reinstall, run maintenance on your system (scan/defrag). Then, after you restart your computer, close all the icons in your main toolbar before reinstalling Norton. After reinstalling Norton, run maintenance again and restart your computer again. That seems to take care of a lot of problems. Also, when you configure Norton, set it so it DOESN'T check your email for OUTGOING viruses - that seems to mess things up - oh and McAffee - junk!

I can't guarantee your old email will reappear, but it shouldn't be disappearing again.

[c-b 1]

If your OS is Windows 2000 professional it will dump your in box when it accumulates a certian number of messages. If you put the messages you want to save into folders that won't happen.

[da_toolman]

But why is Eudora free?

It's adware, basically they have ads popping up in a section of the screen. You register (purchase) and they go away. But they did it tastefully, and they are easy to ignore. If there were spyware, I'm pretty certain that my internet security would have picked up on it.

[bobwoodard]

Which OS do you use? If you've logged on with a different login name (or didn't log into your normal domain), it's possible that your OE mail files are in a different folder now, based on another login name.

[JSteff]

Those are good ideas and might work. There are some ideas for OE users to take to protect their mail. OE is good because it is free and relatively powerfull but like most MS products it is quirky and can corrupt. But then again all email programs are like that... INCLUDING Eudora.

-Compact all folders regularly. The code that compacts also does minor repairs to the folders. To do it: Under File Go to Folders then Compact All Folders.
-Make a new folder under each folder. That way if you do accidently delete a folder it will NOT immediately delete, but be put in the Deleted Items Folder. Empty folders delete immediately. I put a folder called "Protect X "(or which ever folder it is under) that way I will not actually use the protecting folder.
-Under Windows in explorer, Find Application Data folder and then drill down until you come to Outlook Express. Take a copy of the whole thing and rename it to OE backup or whatever and save it anywhere else. I try to put mine on a CD backup once a month or so. Then if you need to recover go under File again and use import.

These suggestions will make living with OE less risky.

[Jeff Gordon]

Anyone using Outlook deserves whatever trouble may come their way. The majority of the effect email viruses are targeted for Outlook's security holes.

[nutmeg]

bump

[BlackbirdSST]

This hardly sounds like a problem from using Norton. I've been using the same versions and haven't seen or heard of this relating back to Norton, it's more likely your viewing options in Outlook. Blackbird.

[Havisham]

First: don't panic. Try this. Folders-Windows-Application

Data-Microsoft-Outlook Express (or other Outlook

browser). You should recognize files with the names of

your folders. This confirms your content isn't wiped

out, just delinked because of a corrupted browser.

You'll need to reinstall the application. To do this,

click properties on your Outlook shortcut then

the 'find target' button. Double click the highlighted

app file. It should start to install itself.

Outlook updates may

have to be reinstalled but at least you'll have your

content back. Good luck.

[strela]

Outhouse Express is bad juju. Yuck.

[ArmchairWarrior]

Here's a quick and reliable way to determine which folder Outlook Express stores your mail in :

Run Outlook Express. Click on the Tools menu and select Options…. In the box that appears, click on the Maintenance tab. Finally, click on the Store Folder… button. The dialog box that appears will display the path to your mailbox.

If you wish you can choose to re-locate your mailbox to a more convenient location, or in a multi-user environment like XP/2000 you can move it to a location accessible to all users - thereby creating a common mailbox for all (be sure to check file permissions though).

I would second jsteff's suggestion to create a backup of this folder (and your "My Documents" folder) at regular intervals. Older versions of "Outlook Express" may not allow you to import these files when you need to restore a backup - in this case simply copy the files over - but be sure to clear the "Read-Only" property of the files if copying from CD-ROM.

[Vinnie]

BellStar

A friend was asking me just yesterday why he keeps losing the contents of his address book. I didn't have an answer.

Weird things happen when you use Norton

If you ask me, Nortons IS a virus.

I made the mistake of trying one of their all inclusive products a few years ago. My computer kept crashing.

I tried to uninstall Nortons but kept getting hangups on boot up. Kept getting referrals to a Norton program or file that no longer existed.

I searched the registry, winini, etc.

After putting up with it for about a year I reformatted the hard disk and started over.

Never again.

I use a router, Zone Alarm, PCcillin and have been very happy.

[boris]

Pegasus Mail. It is FREE, and even better, it is not Outlook!

--Boris

[maxwell]

You should have copied all your messages down with pencil and paper. Never trust the internet or computers for communication.

BWAAHAHAAAAA...

Now where is a notepad...

[zip]

"Damn, does this sound familiar" ping.

[ninenot]

I've used Norton for two years. Inbox volume around 20message/day. Never a problem.

[stainlessbanner]

Norton has nothing to do with it. Outlook Exploder is buggy software, though this problem may be caused by a virus. I switched to mozilla and haven't had a problem since!