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'Toilet Tour' Marketing Boosts Charmin Sales 14% - P&G Expands Its Traveling 'Pottypalooza' Efforts
AdAge.com ^ | February 17, 2003 | Jack Neff

Posted on 02/17/2003 1:15:32 PM PST by Dont Mention the War

'TOILET TOUR' MARKETING BOOSTS CHARMIN SALES 14%

P&G Expands Its Traveling 'Pottypalooza' Event Efforts

February 17, 2003
By Jack Neff

CINCINNATI (AdAge.com) -- It may be the ultimate side-by-side comparison, brought to you by Procter & Gamble Co.

On one side, a row of typically wretched public toilets at last year's Oktoberfest in Cincinnati. On the other,

The Pottypalooza tour rolling into town.

Lines quickly form at demo toilets.

Inside are all the comforts of home.


squeaky-clean, tractor-trailer-mounted bathrooms complete with running water, wallpaper, faux wood floors, and plenty of Charmin toilet paper, Safeguard hand soap, Pampers changing tables and Bounty paper towels.

Long lines
The feedback was instant. The 30 Charmin-sponsored bathrooms had people lining up for 15 to 20 minutes even when regular Port-O-Lets nearby went vacant.

The experience was typical, P&G says, of other stops on the Charmin Pottypalooza tour, which within the past year reached 2 million consumers at more than 20 events nationwide, including the Super Bowl in San Diego.

Including a separate program in which P&G makes over restrooms at state fairs, Charmin's in-bathroom marketing reached 30 million consumers last year, said Lafton Charriez, marketing director.

P&G research, moreover, shows a 14% increase in Charmin sales among those consumers who have used the P&G facilities, leading the company to roll out a second Pottypalooza unit for 2003 in hopes of reaching twice as many events.

"This is definitely paying out," Mr. Charriez said.

Ultimate captive audience
Pottypalooza has given Charmin the ultimate captive audience and integrated marketing opportunity. People lined up outside the bathrooms are entertained by a Charmin bear walkabout. Once inside, they see a non-stop loop of TV ads featuring the iconic bear. Seldom have consumers been more surrounded by a brand message.

Although P&G, unlike Kimberly-Clark Corp. and Georgia-Pacific Co., doesn't have an away-from-home paper business, Pottypalooza is part of a growing effort by Charmin to take its marketing to public bathrooms. It grew out of an earlier program in which the brand remade public restrooms at state fairs into "Charmin Zones," with P&G taking over the cleaning and toilet-paper restocking chores. Charmin also has done in-restroom sampling and advertising at Darden Restaurants' Olive Garden.

"It's a category that consumers don't think much about," said Charmin Brand Manager Diane Cercle. "To break through that and understand the benefits of Charmin Ultra, you really need to try it."

Reaching young families
But other sampling programs Charmin tried, such as giving away rolls to discharged hospital patients, didn't hit the mark. Samples seldom got used at home or consumers didn't make the connection when it was time to buy the product at the shelf, Ms. Cercle said. Pottypalooza, directed at young households at family-friendly events, has driven the message home like no other sampling effort.

"We have a lot of loyal users from the days of Mr. Whipple," Ms. Cercle said. "I'm not sure we've had a campaign to date that works so hard for us [at] bringing young families into the Charmin franchise. [Pottypalooza] is working very well for us."


TOPICS: Business/Economy; Extended News
KEYWORDS: charmin; dontsqueeze; mrwhipple; pottypalooza
The campaign was a miserable failure in France.
1 posted on 02/17/2003 1:15:33 PM PST by Dont Mention the War
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To: Dont Mention the War
My wife is involved in running a tissue mill in France. Huge output. Brand new machine. It supplies much of her company's product in Europe. Needless to say, the labor issues there are unique. That said however, they are great workers and long lunchers. It is not uncommon for them to work 14 hour shifts because they took a three hour lunch. Very decent people. But that may be because it's in the middle of the countryside and not near Paris.

I'm not a french basher. The people of New York and Seattle don't represent our nation. France is much the same. Most are real fine people who do know good food, good wine, and know how to make excellent products(except cars)and are quite devoted to hard work in proportion to sound mind.

2 posted on 02/17/2003 1:34:00 PM PST by blackdog (Fresh American Lamb.....Buy Some Today)
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To: operation clinton cleanup
PING

Is this why you've been off line so often?
This isn't quite the job we thought you had

So9

3 posted on 02/17/2003 2:01:37 PM PST by Servant of the Nine (Republican's for Sharpton)
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To: Dont Mention the War
They had this truck at the AZ Sstate Fair and it was awesome. They had clean facilities and friendly matrons, and it was very convenient. The facilies at the fair were substandard to say the least. Hooray for free enterprise!
4 posted on 02/17/2003 2:02:57 PM PST by TenthAmendmentChampion
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To: Servant of the Nine
This isn't quite the job we thought you had

I saw this rig parked across the street frpm our office. They had all sorts of games and prizes. One game was throwing a roll of toilet paper through a suspendedntoilet seat.

5 posted on 02/17/2003 4:38:42 PM PST by operation clinton cleanup (I am not a bathroom attendent!)
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