This year I bought Tax Cut ---the box says "seamless imports from TurboTax, Quicken, and Money."
-----Original Message-----
From: Wiener, Daniel
Sent: Thursday, January 30, 2003 1:37 PM
To: Steve_Bennett@intuit.com; Scott_Cook@intuit.com; Bill_Campbell@intuit.com
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Subject: Insulting software
I just finished reading Walter Mossberg's column in today's Wall Street Journal. I am appalled.
For many years now I've been a loyal Intuit customer, as a quick check of your computer records will reveal. I've regularly purchased the federal and state Turbo Tax packages for individuals, as well as the Corporate Business packages. They all worked very well at very reasonable prices, and I had no reason to even look at your competitors. I was just about to again purchase your products to prepare our 2002 returns.
Now you've lost me, just as I'm sure you have lost many, many others. I shall instead buy from one of your competitors who demonstrates more respect for its customers.
I shall not use Turbo Tax again.
Sincerely yours,
Daniel Wiener
I'm sitting here with a sealed box of turbotax that I think I'll return to the store. I guess I'll be doing taxes by hand this year. Lets see, enter the amount from box 1a on line.....