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Microsoft Pulls Ad After Web Flap
Associated Press ^ | Mon Oct 14, 7:59 PM ET | TED BRIDIS

Posted on 10/14/2002 6:26:45 PM PDT by toupsie

WASHINGTON (AP) - Who was that mysterious Windows user?

Red-faced executives at Microsoft Corp. on Monday pulled a breezy advertisement purportedly by a free-lance writer who switched to using Windows software from the rival Macintosh (news - web sites), amid questions about whether the woman actually exists.

An employee at a public relations company hired by Microsoft, Valerie G. Mallinson of Shoreline, Wash., later acknowledged she was Microsoft's mysterious convert. The Associated Press tracked Mallinson by examining personal data hidden within documents that Microsoft had published with its controversial ad.

"I guess I can tell the truth," Mallinson said Monday. "It was me. I made the switch."

Microsoft's effort was an apparent response to a popular, national campaign by Apple Computer Corp. featuring names, photographs and testimonials from customers who began using Macintosh technology because of frustration with Windows.

In Microsoft's ad volley, an unidentified woman wrote that she jumped to Microsoft after eight years as a loyal Macintosh user and boasted that the "process of switching was as easy as the marketing hype had promised."

Trouble erupted after amateur sleuths at a popular technology Web site, Slashdot.org, noticed that a photograph showing the woman with a cup of coffee was a stock image available for purchase elsewhere on the Internet.

Other Internet users picked out what few personal details they could find hinting at the woman's identity. Unlike the Apple ads, which prominently include customers' names, Microsoft's mentioned only that the author was a 5-foot-3-inch free-lance writer who once rented a Lexus and is married to a man who is 6 feet tall.

Microsoft acknowledged that the writer's anonymity and use of the stock photograph contributed to suspicions whether it was making truthful representations. Executives pulled the ad Monday but still would not identify the author by name.

"It was an actual customer," spokeswoman Charmaine Gravning said. "We kind of figured out that really isn't the best way to go about communicating. We decided it was best to point customers to the Windows XP (news - web sites) home page."

Documents accompanying the ad, which encouraged other Windows users to tell Microsoft about their experiences, included hidden references to Mallinson's name, public relations firm, Wes Rataushk & Associates Inc., and personal Web site.

Gravning confirmed Microsoft hired Rataushk for the ad.

A spokeswoman from Apple Computer would not comment.


TOPICS: Crime/Corruption; Culture/Society
KEYWORDS: apple; fraud; macuserlist; microsoft
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Guess the Apple Switch Campaign is giving Microsoft heartburn. I can't believe that they would make up a story. With 95% of the computer market, why would Microsoft resort to fraud to market their products? Sure she switched from Apple to Microsoft...She works for Microsoft! Too much!
1 posted on 10/14/2002 6:26:45 PM PDT by toupsie
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To: *Macuser_list
Mega-Microsoft-Marketing-Fraud-Ping!
2 posted on 10/14/2002 6:28:03 PM PDT by toupsie
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To: toupsie
LOL! I love it!
3 posted on 10/14/2002 6:29:18 PM PDT by cmsgop
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To: toupsie
" I can't believe that they would make up a story"

I can't believe they made up a whole operating system!

4 posted on 10/14/2002 6:29:48 PM PDT by bcoffey
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To: toupsie
Microsoft pulled the ad but Google has it cached.
5 posted on 10/14/2002 6:31:16 PM PDT by toupsie
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To: Bush2000
Bill needs you ASAP! Microsoft is making fake ads of people switching from Mac to PC! You seem to do a better job at promoting Microsoft than Microsoft iteself...
6 posted on 10/14/2002 6:33:33 PM PDT by toupsie
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To: toupsie
Typical Microslob stuff, LOL! I love my Tibook (Powerbook-G4) and would NEVER go to Microshaft. Thanks for the good laugh!!!!
7 posted on 10/14/2002 6:36:41 PM PDT by Reborn
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Comment #8 Removed by Moderator

To: toupsie
Hey, Bill! You can use me!!

I switched (kicking and screaming).

9 posted on 10/14/2002 6:39:47 PM PDT by RossA
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To: toupsie
That's hilarious; apparently Microsoft's penchant for copying Apple poorly now extends to marketing campaigns.
10 posted on 10/14/2002 6:42:30 PM PDT by ThinkDifferent
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To: gavriloprincip
Another Microsoft sell job gone wrong!
11 posted on 10/14/2002 6:43:51 PM PDT by cebadams
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To: cebadams
Kind of hard to compete with this,Beep beep beep beep

12 posted on 10/14/2002 6:47:15 PM PDT by damnlimey
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To: toupsie
��5{��������iated Press tracked Mallinson by examining personal data hidden within documents that Microsoft had published with its controversial ad.

It's incredibly easy to determine the identities of Windows users by examining their documents.

13 posted on 10/14/2002 7:00:18 PM PDT by HAL9000
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To: toupsie
Remember the fraudulent video during the trial? Remember the findings of fact? Remember Bill Gates's self-serving and patently dishonest testimony?

Remember that Gates is a prominent supporter of left-wing politics and causes (notably gun bans)?

Gee, more dishonest, disingenuous lefties. Who's surprized? Not I.

Criminal Number 18F

14 posted on 10/14/2002 7:23:20 PM PDT by Criminal Number 18F
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To: bcoffey
"I can't believe they made up a whole operating system!"

Define "operating system."
15 posted on 10/14/2002 7:27:27 PM PDT by Lord Basil
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To: toupsie
"Microsoft-Marketing-Fraud"

...synonyms...


16 posted on 10/14/2002 7:45:39 PM PDT by TXnMA
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To: toupsie
"Microsoft-Marketing-Fraud"

...synonyms...


17 posted on 10/14/2002 7:52:27 PM PDT by TXnMA
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To: toupsie
And here's a cut and paste from the code of the document they ask you to download for instructions on sending your own "story" to Microsoft:

Comments�gTo���,���Valerie Mallinson (Wes Rataushk & Assc Inc)
Hoisted on their own petard.
18 posted on 10/14/2002 10:25:50 PM PDT by D-fendr
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To: HAL9000
5{iated Press tracked

Looks like you are getting the same Microsoft Internet Explorer paste bug I get from time to time. Weird. Well, not really, its a Microsoft product! :) Never happens in Chimera!

19 posted on 10/14/2002 10:28:24 PM PDT by toupsie
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To: toupsie
Looks like you are getting the same Microsoft Internet Explorer paste bug I get from time to time. Weird. Well, not really, its a Microsoft product! :) Never happens in Chimera!

Oh man, I am SO busted. Thanks Toupsie! }:-)

Yes, I use MSIE on OS X sometimes, and I hate that paste bug.

And you're right about Chimera and OmniWeb - no problem with those browsers.

And I may as well confess, I use MS Media Player too if there is no other choice.

I also have a Windows server on the desk to run MS SQL Server, but I almost never actually use it. I've switched to MySQL on Linux and Mac OS X.

20 posted on 10/14/2002 11:50:45 PM PDT by HAL9000
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