In the meantime, out here on the Left Coast, we had heard about the first plane hitting the WTC before 6:00 a.m. We were on our way to work when we heard that a second plane had hit, knew we were under attack. We got to work, and people were starting to gather around TV's in the manager's offices, when word came about the Pentagon being hit. I nearly freaked - tried to call my daughter, but of course, couldn't get through. I actually reached her via e-mail, then she was able to call me to let me know that he was OK.
He was on duty for the next straight 24 hours, got home late Wednesday morning exhausted, reeking of smoke, but ready to go back after a few hours sleep.