[GingisK]

...is the entire government incompetent?

One word: YES!

[citizen4reality]

I work for the government. In a word, yes, the whole government is incompetent. This is a direct result of the personnel management system which is geared to avoiding offending anyone, avoiding rewarding initiative, avoiding punishment, and there is almost no way to root out incompetent/corrupt employees. And I'm in the medical field. We don't even want to go there.