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AOL just creeps me out. Call it a gut feeling.

I remember some specifics in the old days, some of the practices of the old, arrogant AOL. It felt to me like I was doing business with snot-nosed arrogant punks.

Another thing I remember is the customer service routine when you called to complain about pauses, drops, disconnects, etc. They never admitted it was inadequacy in the AOL system (bottlenecks in proxy servers, bandwidth inadequacy, overselling the service or whatever it was). They'd get you to go through a list of "impressive" adjustments on your computer. No matter how many times you called and complained, they'd run you through the same hoops. And no matter how pointed your questions, the service rep would never admit AOL was the source of the probs.

I was curious if AOL dialup had improved any since I last subscribed. Guess this story answers my question.

I've heard from AOL subscribers that they continually get disconnected while reading/writing email, and while they are on Instant Messenger.

We've had great service with Prodigy but soon that will be obsolete as SBC bought Prodigy and it will be known as "SBC/Yahoo".

My pet peeve is that these companies bungle Internet Explorer in everything.

"Another thing I remember is the customer service routine when you called........"

That was the final straw for me. BTW, it's sure FUN trying to talk to a living nerd of any kind at aol, isn't it?