Soorrrrry Johnny .. I still remember
This is typical government bureaucratic screwup BIG-TIME. The government has all the money it can spend and then some (like a whole lot judging the national debt size)....and I don't know of any fedgov workers who aren't paid well and have excellent perks...they can sure as hell buy a computer and software or hire software developers more easily than I can or most small businesses can....these incompetents can't survive in the real world out here! And you can't fire them--well, unless they threaten the President or something likee that....screwups are typically rewarded, transferred, or promoted.